Support - Program says it's not registered
Situation:
You've paid for the program license, and have
been using it for a while, and all-off-a-sudden it's telling you that it isn't
registered.
or
You just purchased the program license, but it doesn't seem to work.
Resolution:
In a nutshell, you have incorrectly entered some
information into the program's 'Registration' screen. The registration # is
based on certain pieces of this information. The most common scenario is,
someone changed the admin phone#.
In the program's 'Registration' screen you
will see a line of text that says, "Is the program not accepting your
registration number?", followed by a text link that says, "Click here for
the answer." Click that link and you will be given information that will
help you solve the problem by showing you where you may have entered information
incorrectly.